Check policy access where law permits
Account privacy starts with the data we need to identify you: name, phone number, login record, wallet references, and transaction IDs from DANA, OVO, GoPay, QRIS, virtual account, or bank transfer. The Privacy Policy explains why we collect those details, how we protect them, and when
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we share limited records with payment processors or banks such as BCA, BRI, Mandiri, and BNI to check a receipt. Access to the lobby and cashier is available where local law permits; privacy rights and retention rules may also depend on local law. If you open
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your account from Jakarta, the same policy path is available in the footer and account area before you send a privacy request. We keep the wording plain so you can decide whether to join before sharing extra documents.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.